Helpdesk for Internationals


Ground floor of Stadskantoor Leiden (LEVEL building)
Bargelaan 190
2333 CW Leiden
Plan your route

Have a question about being an international in Leiden? Our helpdesk is available in-person and online

Walk-in Hours 
Mondays 15:00 - 17:00
Our helpdesk is available to give free help and advice. No appointment needed, just drop by the Leiden International Centre helpdesk on the groundfloor of Stadskantoor Leiden (LEVEL building).

You can also contact the helpdesk at helpdesk@leideninternationalcentre.nl. We will try to answer your questions within 5 working days.

Other resources
Don't forget to check our website - we have lots of information about every stage of moving to and living in Leiden as an international. Use the search bar to find the topic you need help with.

You can also contact our partners - they are experts in tax, immigration, housing and more. They are happy to answer questions and can provide in-depth assistance.


  • Every monday from 15:00 to 17:00
  • Note: opening times may be different during public holidays