Helpdesk for Internationals
Contact
- Address:
-
Ground floor of Stadskantoor Leiden (LEVEL building)
Bargelaan 190
2333 CW Leiden
Have a question about being an international in Leiden? Our helpdesk is available in-person and online
Walk-in Hours
Mondays 15:00 - 17:00
Our helpdesk is available to give free help and advice. No appointment is needed, just drop by the Leiden International Centre helpdesk on the ground floor of Stadskantoor Leiden (LEVEL building).
Video Appointment
It is also possible to make an appointment for a video call with our helpdesk and have questions answered that way. The service is available on Wednesdays from 13:30 to 15:30 and on Fridays from 12:00 to 14:00, but registration is mandatory. To read more and book an appointment click here.
Email
You can also contact the helpdesk at helpdesk@leideninternationalcentre.nl. We will try to answer your questions within 5 working days.
Other resources
Don't forget to check our website -…
Walk-in Hours
Mondays 15:00 - 17:00
Our helpdesk is available to give free help and advice. No appointment is needed, just drop by the Leiden International Centre helpdesk on the ground floor of Stadskantoor Leiden (LEVEL building).
Video Appointment
It is also possible to make an appointment for a video call with our helpdesk and have questions answered that way. The service is available on Wednesdays from 13:30 to 15:30 and on Fridays from 12:00 to 14:00, but registration is mandatory. To read more and book an appointment click here.
Email
You can also contact the helpdesk at helpdesk@leideninternationalcentre.nl. We will try to answer your questions within 5 working days.
Other resources
Don't forget to check our website - we have lots of information about every stage of moving to and living in Leiden as an international. Use the search bar to find the topic you need help with.
You can also contact our partners - they are experts in tax, immigration, housing and more. They are happy to answer questions and can provide in-depth assistance.
When
- Every monday from 15:00 to 17:00
- Note: opening times may be different during public holidays