Helpdesk for Internationals


Ground floor of Stadskantoor Leiden (LEVEL building)
Bargelaan 190
2333 CW Leiden
Plan your route

Have a question about being an international in Leiden? Our helpdesk is available to give free help and advice

Video Appointment
It is possible to make an appointment for a video call with our helpdesk and have questions answered that way. The service is available on Saturdays from 12:00 to 14:00, but registration is mandatory. Book a video appointment with Leiden International Centre.

You can also contact the helpdesk via mail. We will try to answer your questions within 5 working days.

Other resources
Don't forget to check our website - we have lots of information about every stage of moving to and living in Leiden as an international. Use the search bar to find the topic you need help with.

You can also contact our partners - they are experts in tax, immigration, housing and more. They are happy to answer questions and can provide in-depth assistance.


  • Elke zaterdag 12.00 - 14.00 uur
  • Note: opening times may be different during public holidays