until 1 January 2025

Helpdesk for Internationals


Ground floor of Stadskantoor Leiden (LEVEL building)
Bargelaan 190
2333 CW Leiden
Plan your route

Have a question about being an international in Leiden? Our helpdesk is available to give free help and advice via email.

You can contact the helpdesk via email: helpdesk@leideninternationalcentre.nl 
We will try to answer your questions within 5 working days.

Face-to-Face Appointments
Currently our only in-person appointments are for BSN registrations. If you have questions, it's best to contact us via email!

Other resources
Don't forget to check our website - we have lots of information about every stage of moving to and living in Leiden as an international. Use the search bar to find the topic you need help with.

You can also contact our partners - they are experts in tax, immigration, housing and more. They are happy to answer questions and can provide in-depth assistance.


  • Daily from 00:00 to 23:59
  • Note: opening times may be different during public holidays