If you can't find the answer on our website, the best way to contact our helpdesk is via e-mail at email@example.com. We will try to answer your questions within 5 working days.
You can also visit our helpdesk in the LEVEL building. See our Contact page for current opening hours.
Unfortunately Leiden International Centre does not offer any IND services. The closest IND location is in the Hague, which is 15 minutes away by train. You can book an appointment for biometrics or to collect your residency permit on the IND's website here.
You can contact us or visit our Helpdesk and we would be glad to explain the basic visa/resident permit requirements. You can also visit our website and our social media, where we regularly post updates about the immigration policies and procedures in the Netherlands. However, we cannot arrange the visa or residence permit for you. If necessary, we can direct you to a reliable agency that arranges visas and residence permits for a fee. You can find those under our immigration partners website section.
We can provide you with our list of trusted mortgage and real estate agency partners. Please contact our Housing Partners if you have a specific question. You can also check our events page for upcoming housing seminars/webinars organised by our partners. Additionally, you can visit our our social media where we frequently post information about mortgages and housing in the Netherlands.
Through our website we provide free information, but we cannot assist on an individual basis.
Please visit the Work & Study section of our website to find out more information on how to start your own business, how to find a job, and for a list of job portals.
You should contact your local municipality, not Leiden International Centre. Please see this page for all the details.