FAQ

If you can't find the answer on our website, the best way to contact our helpdesk is via e-mail at helpdesk@leideninternationalcentre.nl. We will try to answer your questions within 5 working days.
You can also visit our helpdesk in the LEVEL building. See our Contact page for current opening hours.
 

If you are from a company or organisation, or have interest in a partnership with us, please contact jenny@leideninternationalcentre.nl

Leiden International Centre is a non-profit service organisation supported by our founding partners to help internationals and their employers in Leiden and the greater region.

If you are a highly skilled professional living or planning to relocate in Leiden (or a family member of one), you can use our services.

We also support businesses and organisations who employ internationals, please check our I am an Employer pages for more information.

Leiden International Centre is a non-profit organisation. The majority of our services are free, including appointments with our helpdesk and all events organised by LIC and our partners.

There is, however, a service fee for booking a BSN registration appointment with LIC.

We have a regularly updated page about Ukraine, including how to help based on your municipality, helplines for Ukrainians, information about visas & work permits for Ukraininans, and more.

Updates on Ukraine

Unfortunately Leiden International Centre does not offer any IND services. The closest IND location is in the Hague, which is 15 minutes away by train. You can book an appointment for biometrics or to collect your residency permit on the IND's website here.

You can contact us or visit our Helpdesk and we would be glad to explain the basic visa/resident permit requirements. You can also visit our website and our social media, where we regularly post updates about the immigration policies and procedures in the Netherlands. However, we cannot arrange the visa or residence permit for you. If necessary, we can direct you to a reliable agency that arranges visas and residence permits for a fee. You can find those under our immigration partners website section.

We can provide you with our list of trusted mortgage and real estate agency partners. Please contact our Housing Partners  if you have a specific question. You can also check our events page for upcoming housing seminars/webinars organised by our partners. Additionally, you can visit our our social media where we frequently post information about mortgages and housing in the Netherlands.

Through our website we provide free information, but we cannot assist on an individual basis.

Please visit the Work & Study section of our website to find out more information on how to start your own business, how to find a job, and for a list of job portals.