until 27 January 2025

Video Appointments With the Helpdesk

Have some questions and wish to talk to a member of our Helpdesk? Book a video call appointment.

The video appointment

During the video call, internationals can receive free help and advice related to settling down in the Leiden region.

The service is available on  Monday from 14.00 to 16:00, but you will have to make a reservation. You can do so via the button at the top of the page. 

Reaching us by email

You can also contact the helpdesk via email. We will try to answer your questions and get back to you as fast as possible!


  • Every monday until january 27th, 2025 from 14:00 to 16:00