Make an appointment for a video call with our helpdesk and have questions answered.

The video appointment

During the video call, internationals can receive free help and advice related to settling down in the Leiden region.

The service is available on Saturdays from 12:00 to 14:00 , but you will have to make a reservation. You can do so via the button on the top of the page. 

Reaching us by email

You can also contact the helpdesk via mail. We will try to answer your questions within 5 working days.


  • Elke zaterdag 12.00 - 14.00 uur